Director - Joyce Orr
Joyce joined Pineview as Director in April 2014. As Director, Joyce’s role involves working with the Committee of Management and the staff team to ensure that Pineview is a well-run housing association meeting all its business, legislative and regulatory requirements, and continually striving to provide good quality customer service to its tenants. Joyce is responsible for ensuring that the Committee of Management has the necessary information and skills they require to ensure informed decision-making. In 2017 Joyce took on the additional responsibility of being Company Secretary for the Association. Joyce has been involved in the housing sector since 1992 and has had various student, volunteer and employee roles since then.
Joyce is a Fellow member of the Chartered Institute of Housing and currently serves as a Board Director for the Scottish Federation of Housing Associations (SFHA).
Contact Details: j.orr@pineview.org.uk 0141 944 9873
Housing Services Manager - Karen Byrne
Karen joined Pineview as Housing Services Manager (HSM) in May 2015. As HSM, Karen is responsible for all our strategic housing management and maintenance services including allocations, rent collection, housing options, estate management and caretaking, reactive, cyclical and planned maintenance services to customers, housing services strategy and policy development. Karen is responsible for managing the housing services teams, projects, strategic initiatives and organisational change. Karen also deputises for the Director when required.
Karen has been involved in the housing sector since 1984 and has undertaken various roles since then.
Karen is a Corporate member of the Chartered Institute of Housing.
Contact Details: k.byrne@pineview.org.uk 0141 944 5297