SHR: A guide for tenants & service users
The SHR is the independent regulator of social landlords in Scotland. Social landlords are made up of registered social landlords (RSLs) – housing associations and co-operatives – and local authorities (LAs) or councils that provide housing and homelessness services.
The SHR regulates to safeguard and promote the interests of current and future tenants of social landlords, people who are or may become homeless, and people who use housing services provided by RSLs and local authorities.
The SHR published ‘How We Regulate: A guide for tenants and service users’ in November 2019.
The short guide has been written to help people find out more about the Regulator’s work. The guide also explains how tenants can find out about their landlord, what they can expect from it, and how they can make a complaint.
National Panel of Tenants and Service Users
Add your voice, help improve services…
Find out more and join…
Online at www.bit.ly/shr-panel
Call Engage Scotland (who manage the Panel) on 0800 433 7212
Request a printed form by email firstname.lastname@example.org or call 0800 433 7212