Pineview Housing Association is committed to delivering a first rate customer care experience and we promote clear values throughout our organisation.  We conduct our affairs with honesty and integrity and we want you, our customers, to feel satisfaction with the quality of your home, the neighbourhood you live in and the service you receive from us.

The Association’s Management Committee, Customer and Resident Forum, Tenants and staff have all been consulted and contributed to the content contained within our Customer Care Charter.

Customer Care Charter