Every year each Registered Social Landlord (RSL) in Scotland submits performance and contextual information to the Scottish Housing Regulator (SHR) to show how it is meeting the requirements of the Scottish Social Housing Charter. The SHR then reviews all this information and publishes a suite of performance information including a summary report on each landlord’s Charter performance, an outline comparison tool, live data tables, and all the information landlords provided under the Charter return.
All this information is available on the SHR’s website at the below link.
The main finding from the SHR is that Scottish social landlords continue to show strong performance across the majority of the Scottish Social Housing Charter standards and outcomes. It shows that overall, landlords continue to perform well in the service areas that matter most to tenants. Tenant satisfaction remains high, with nine out of ten social housing tenants satisfied with their landlord’s overall service.
The Pineview SHR Landlord Report shows that Pineview continues to perform better than the Scottish average. The Association will produce its own annual report showing performance benchmarked against other landlords and previous years and distribute this by 31 October 2019. SHR Landlord Report 2018-2019
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