Thank you to everyone who took part in our 2020 tenant satisfaction survey – we very much appreciate you taking the time to provide feedback to the Association.
The Management Committee of the Association considered these results, with input from the Resident and Customer Forum. Following this, an Action Plan was devised to address any areas of concern.
Details of the Action Plan, updated August 2021, can be found at the following link - 2020 Tenant Satisfaction Survey Action Plan - August 2021 Update
If you would like to know more, please contact our Housing Services Manager, Karen Byrne at firstname.lastname@example.org
Scottish Social Housing Charter satisfaction results from 2020 Tenant Satisfaction Survey -
Please Let Us Know Your Views
We are keen to hear your views on the above, or any other aspect of our service. Please let us know your views by:
Completing the Contact Us form at our website - Contact Us
Telephoning our office and arranging to speak to a member of staff.