Thank you to everyone who took part in our recent tenant satisfaction survey – we very much appreciate you taking the time to provide feedback to the Association.
The Resident and Customer Forum have now considered the results of the survey and, along with the Management Committee of the Association, have agreed an action plan to be implemented.
Please click on the link below to view our outcomes and update leaflet, detailing the Scottish Social Housing Charter satisfaction results and our action plan proposals. All tenants are being written to individually to provide them with a copy.
Please Let Us Know Your Views
We are keen to hear your views on the above proposals, or any other aspect of our service. Please let us know your views by:
Completing the Contact Us form at our website - Contact Us
Telephoning our office and speak to a member of staff.
Call into the office and speak to a member of staff.
Write into the office at 5 Rozelle Avenue.